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The following citations reference a variety of articles and reports related to the discussion of water quality and the new DWQMS. These resources are not available through free online sources. Check your organization’s database subscriptions or your local library for access to these documents.

Reg Watch: Ontario on Fast Rack to Drinking Water Quality Management
Mark A. Scharfenaker
Journal AWWA ,
Volume 94 Issue 9, September 2002, page 14
 
This article discusses recommendations made by a months-long formal inquiry into the Walkerton cryptosporidiosis outbreak. Commissioner Dennis R. O'Connor stressed the critical importance of quality management at the water utility level for ensuring the prevention of waterborne diseases. O'Connor's plan is especially noteworthy for seeking the first-ever requirement that all municipal water systems be operated by an agency that is accredited against an industry-developed and government-recognized quality management standard. His goal is to have such a standard in place by 2004 and all systems accredited by 2006. This article outlines the accreditation plan developed by AWWA and recommended by O'Connor.

A Commentary on Recent Water Safety Initiatives in the Context of Water Utility Risk Management
Paul D. Hamilton, Paul Gale, and Simon J.T. Pollard
Environmental International
, Volume 32 Issue 8, December 2006, page 958
 
Over the last decade, suppliers of drinking water have recognized the limitations of relying solely on end-product monitoring to ensure safe water quality and have sought to reinforce their approach by adopting preventative strategies where risks are proactively identified, assessed and managed. This is leading to the development of water safety plans; structured ‘route maps’ for managing risks to water supply, from catchment to consumer taps. This paper reviews the Hazard Analysis and Critical Control Point (HACCP) procedure on which many water safety plans are based and considers its appropriateness in the context of drinking water risk management. We examine water safety plans in a broad context, looking at a variety of monitoring, optimization and risk management initiatives that can be taken to improve drinking water safety. These are cross-compared using a simple framework that facilitates an integrated approach to water safety. Finally, we look at how risk management practices are being integrated across water companies and how this is likely to affect the future development of water safety plans.

Benchmarking Risk Management within the International Water Utility Sector.
Part II: A Survey of Eight Water Utilities
B.H. MacGillivray, J.V. Sharp, J.E. Strutt, P.D. Hamilton, and S.J.T. Pollard
Journal of Risk Research, Volume 10 Issue 1, January 2007, page 105
 
Risk management in the water utility sector is fast becoming explicit. Here, we describe application of a capability model to benchmark the risk management maturity of eight water utilities from the UK, Australia and the USA. Our analysis codifies risk management practice and offers practical guidance as to how utilities may more effectively employ their portfolio of risk analysis techniques for optimal, credible, and defensible decision making. For risk analysis, observed good practices include the use of initiation criteria for applying risk assessment techniques; the adoption of formalized procedures to guide their application; and auditing and peer reviews to ensure procedural compliance and provide quality assurance. Additionally, we have identified common weaknesses likely to be representative of the sector as a whole, in particular a need for improved risk knowledge management and education and training in the discipline.

Drinking Water Quality Management: A Holistic Approach
S. Rizak, D. Cunliffe, M. Sinclair, R. Vulcano, J. Howard, S. Hrudey, and P. Callan
Water Science and Technology, Volume 47 Issue 9, 2003, page 31
 
A growing list of water contaminants has led to some water suppliers relying primarily on compliance monitoring as a mechanism for managing drinking water quality. While such monitoring is a necessary part of drinking water quality management, experiences with waterborne disease threats and outbreaks have shown that compliance monitoring for numerical limits is not, in itself, sufficient to guarantee the safety and quality of drinking water supplies. To address these issues, the Australian National Health and Medical Research Council (NHMRC) has developed a Framework for Management of Drinking Water Quality (the Framework) for incorporation in the Australian Drinking Water Guidelines, the primary reference on drinking water quality in Australia. The Framework was developed specifically for drinking water supplies and provides a comprehensive and preventive risk management approach from catchment to consumer. It includes holistic guidance on a range of issues considered good practice for system management. The Framework addresses four key areas: Commitment to Drinking Water Quality Management, System Analysis and System Management, Supporting Requirements, and Review. The Framework represents a significantly enhanced approach to the management and regulation of drinking water quality and offers a flexible and proactive means of optimizing drinking water quality and protecting public health. Rather than the primary reliance on compliance monitoring, the Framework emphasizes prevention, the importance of risk assessment, maintaining the integrity of water supply systems and application of multiple barriers to assure protection of public health. Development of the Framework was undertaken in collaboration with the water industry, regulators and other stakeholder, and will promote a common and unified approach to drinking water quality management throughout Australia. The Framework has attracted international interest.

 
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